Director, Agent for the Future Advisors for Liberty Mutual Insurance, Safeco Insurance, and State Auto Insurance

Dale Steinke is a director with the Agent for the Future Advisors for Liberty Mutual Insurance, Safeco Insurance, and State Auto Insurance. His mission is to empower independent insurance agencies to adapt to the rapid changes in technology and evolving customer expectations. Dale equips agents with the latest digital tools and strategies to impress clients and drive business growth.

As an artificial intelligence specialist, Dale shares valuable insights and actionable strategies for integrating AI into sales, marketing, and other agency operations. As a constant learner, he is continuously seeking innovative ways for agents to leverage technology—from generative tools like ChatGPT to a growing array of AI-driven agency solutions.

Dale shares expertise through various platforms, including one-on-one coaching sessions and mainstage presentations. Beyond AI, he possesses extensive knowledge in agency technology, business continuity, sales enablement strategies, and agency perpetuation. Dale takes great pleasure in advising agents on enhancing operational efficiency and converting prospects into lifelong customers.

Outside of work, Dale enjoys long-distance cycling, cooking for family and friends, and exploring Seattle’s vibrant food and culture scene.

Partner & Co-Chair, Mullen Coughlin

Carolyn Purwin Ryan is a Partner at Mullen Coughlin and Co-Chair of the firm’s Litigation practice, where she leads the defense of organizations facing single-plaintiff and class action lawsuits related to data privacy violations. Licensed in Pennsylvania and New Jersey, she has served as national coordinating and trial counsel for both U.S. and international companies, helping clients navigate complex legal and regulatory environments to achieve favorable outcomes.

As a seasoned Breach Counsel, Carolyn guides organizations through high-stakes cybersecurity incidents including ransomware attacks, business email compromises, and unauthorized disclosures. She oversees incident response from investigation to resolution; coordinating digital forensics, law enforcement engagement, notification processes, and regulatory responses. Beyond crisis management, she advises on proactive compliance, incident response planning, and cyber readiness. A frequent speaker at national conferences, Carolyn was named Zywave’s 2024 “Cyber Risk Industry Person of the Year – Attorney” and is widely respected for her insights into data breach litigation, cyber insurance, and organizational resilience.