Speakers
Dale Steinke
Director, Agent for the Future Advisors for Liberty Mutual Insurance, Safeco Insurance, and State Auto Insurance
Dale Steinke is a director with the Agent for the Future Advisors for Liberty Mutual Insurance, Safeco Insurance, and State Auto Insurance. His mission is to empower independent insurance agencies to adapt to the rapid changes in technology and evolving customer expectations. Dale equips agents with the latest digital tools and strategies to impress clients and drive business growth. As an artificial intelligence specialist, Dale shares valuable insights and actionable strategies for integrating AI into sales, marketing, and other agency operations. As a constant learner, he is continuously seeking innovative ways for agents to leverage technology—from generative tools like ChatGPT to a growing array of AI-driven agency solutions. Dale shares expertise through various platforms, including one-on-one coaching sessions and mainstage presentations. Beyond AI, he possesses extensive knowledge in agency technology, business continuity, sales enablement strategies, and agency perpetuation. Dale takes great pleasure in advising agents on enhancing operational efficiency and converting prospects into lifelong customers. Outside of work, Dale enjoys long-distance cycling, cooking for family and friends, and exploring Seattle’s vibrant food and culture scene.
 Ryan SmithPresident & Principal Consultant, RLS Consulting Ryan Smith is the President and Principal Consultant of RLS Consulting, where he brings over 20 years of experience helping businesses– from startups to Top 100 insurance agencies– tackle cybersecurity, compliance, and operational challenges. With a diverse background spanning cybersecurity, sales, insurance, technology, education, and mathematics, Ryan is known for simplifying complex issues and delivering practical, business-oriented solutions.
Since 2017, Ryan has specialized in cybersecurity for insurance agencies through platforms like SecureMyAgency.com and SecureMyStaff.com, offering tailored security awareness training and compliance support. He also shares his insights through SellMoreCyber.com, helping others navigate the challenges of selling cyber risk solutions. Trusted for his deep client understanding and real-world perspective, Ryan is a sought-after advisor for agencies looking to secure their operations and scale with confidence.
 State Representive Cara Pavalock-D'Amato77th Assembly District (Bristol)
State Representative Cara Pavalock-D’Amato is serving her sixth term representing Connecticut’s 77th District, which includes part of the City of Bristol. As a House Republican Whip and Ranking Member of the Insurance Committee, she also serves on the Appropriations, Judiciary, and Screening Committees, bringing deep expertise to legislative matters affecting families, budgets, and policy across the state. An attorney licensed in both Connecticut and Florida, Rep. Pavalock-D’Amato holds a law degree from St. Thomas University and an LLM in Taxation from Georgetown University. She currently runs her own legal practice in Bristol, focusing on family law, bankruptcy, and foreclosure defense. Passionate about education and community service, she supports scholarship efforts through the Tunxis Community College Foundation and is a dedicated wife and mother.
 State Representative Kerry Wood
29th House District (Rocky Hill & Wethersfield)
State Representative Kerry Wood serves Connecticut’s 29th District, representing Rocky Hill and part of Wethersfield. A commercial real estate professional with New England Retail Properties, she brings strong business experience to the Capitol, championing economic growth, infrastructure investment, and affordable healthcare.
Rep. Wood is also a dedicated advocate for public education, veterans’ housing, and environmental sustainability. Her leadership has helped expand renewable energy efforts, protect farmland, and deliver record funding for veterans’ services and affordable housing in Rocky Hill. A former president of the CT Young Democrats, she continues to lead with innovation, collaboration, and a commitment to building strong, resilient communities.
 Travis Wattie MPA, CPCU, AINS, APIAVP of Government Relations, Big I CT & Big I NY
Travis Wattie, MPA, CPCU, is the AVP of Government Relations at Big I Connecticut and New York, representing independent insurance agents and brokers. Prior to joining Big I, Travis spent over twelve years leading government relations and legislative advocacy efforts across multiple northeastern states for State Farm Insurance. He has also held roles as Assistant Director for Public Policy and Communications at the New York State Association of Health Care Providers, Inc. and worked in the New York State Assembly.
Travis holds a Master of Public Administration from Rockefeller College and a Bachelor of Public Policy from the University at Albany. In addition to his academic background, he holds several industry certifications, including the Chartered Property Casualty Underwriter (CPCU) designation.
Travis lives in Saratoga County, NY, with his wife, two children, and their rescue dog, Tater.
Questions? Want to exhibit? Allison Just
Meeting & Event Manager
ajust@bigict.org
860-563-1950 EXT: 249
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CONNECT 2025: A Day That Delivered & Then Some
November 6, 2025 | Bristol Event CenterCONNECT 2025 was everything we hoped for and more! An energizing day packed with meaningful conversations, real-world learning, and a room full of agents, exhibitors, and partners ready to move the industry forward.
This year’s theme of AI in the independent agency went far beyond the buzz. Attendees walked away with a clearer understanding of how to use AI as a practical tool to streamline workflows, improve service, and stay ahead of risks. Sessions also tackled today’s biggest cybersecurity challenges and shared actionable ways to protect against tech-related E&O exposure. Adding to the day’s depth, State Representatives Cara Pavalock-D’Amato and Kerry Wood joined us to discuss the current state of Connecticut’s insurance market and the real challenges independent agents are navigating; underscoring the importance of strong advocacy for our industry’s future.
We covered a lot, but the real magic happened in the connections. It was a chance to build new relationships and strengthen existing ones with people who understand the unique challenges and opportunities of agency life. For many, it wasn’t just a conference... it was the room to be in.
Thank you to all who joined us. If you missed it this year, we hope to see you next time. CONNECT continues to grow, and we’re just getting started. Photo Gallery Coming Soon!
Connect 2025 Schedule8:45 AM - 9:30 AM Registration & Coffee in Industry Marketplace9:30 AM - 11:30 AM Morning Program (Opportunity for 1 CE) 
Unlocking AI to Boost Your Agency's Potential
Director, Agent for the Future Advisors for Liberty Mutual Insurance, Safeco Insurance, and State Auto Insurance
30-Minute Cybersecurity Bootcamp
Ryan Smith
President & Principal Consultant at RLS Consulting
Criminals are CONSTANTLY trying to trick you. Even your savvy team members can fall victim and devastate your agency's credibility and expose you to incredible fines. In this quick session you will learn 5 red flags and what to do when you notice them.
Rapid-Fire Tech Demos
Solution providers 1Fort, Cara, HawkSoft, and Linqura will beat the buzzer with their lightning-fast demos of very cool technology... and a cybersecurity tip on using it safer.
11:30 AM - 1:00 PM Industry Marketplace Relationships are everything. This is your big opportunity to network with carriers, meet the new solution to your agency's biggest challenges, and strengthen many areas of your foundation in a quick period of time.
Want a warm introduction? We've got your back– our team will be there to help! The Industry Marketplace exhibit hall is SOLD OUT. It will be packed with solutions.
1:00 PM - 2:45 PM Luncheon & Program Our CONNECT program & luncheon unites the best of everything to help you make the most of your time– meaningful networking, tangible insights, updates that matter– and ends with a little celebration. We'll add to our AI knowledge with a revisit from Dale Steinke with Four Steps to Finding Your AI Way, hear firsthand from state representatives Cara Pavalock-D'Amato and Kerry Wood during the At The Table: Connecticut Lawmakers Discuss Insurance Policy & Priorities (moderated by Big I CT's Travis Wattie) on what advocacy efforts are happening in Hartford & Washington D.C., and plenty more. You don't want to miss this!
2:45 PM - 3:30 PM Reception in Industry Marketplace Close out the day with a drink, delicious hors d'oeuvres, and top-shelf networking.
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