People

Jacinta Smith

About Jacinta Smith is an Underwriting Associate at Big I Connecticut, proudly serving within the IAS department. With over 21 years of experience in the insurance industry, including previous roles…

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Ashley Smith

About Ashley Smith serves as the Commercial Lines Manager, where she is dedicated to helping members secure comprehensive professional liability coverage for their agencies. With a background in claims adjusting,…

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Kaitlyn Lynady, ACS, ALMI

About Kaitlyn is an insurance operations professional with over 15 years of progressive experience in policy service, agency contracting, and life insurance analytics. She currently serves as an Assistant Underwriter…

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Denise Brown-Carter, ACSR

About Denise has been in the insurance industry for nearly 40 years, beginning her career with an independent carrier as a multiline claims adjuster. She worked for major carriers as…

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Terri Yates, AAI, ACSR, AINS

About Terri Yates, AAI, ACSR, AINS, is a Senior E&O Underwriter at IAS, the member services agency of Big I CT, where she specializes in agents’ errors and omissions liability,…

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Brenda Strong, AAI, ACSR

About Brenda Strong, AAI, ACSR, serves as the Assistant Vice President of Operational Performance at Big I Connecticut, where she leads and oversees all aspects of the organization’s Wholesale and…

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Brian Bixby, AAI, ACSR

About Bio coming soon… Details Treasurer of Independent Market Solutions (IMS) Accredited Advisor in Insurance (AAI) Accredited Customer Service Representative (ACSR) B.S. in Marketing & Management, Siena University A.S. in…

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Trisha Groth

About Trisha serves as a Member Services Specialist at Big I CT, where she works directly with members to ensure they have the resources and support they need. She assists…

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Ryan St.Windsor

About Ryan St. Windsor is a manager and executive assistant with over 20 years of experience across the food and beverage, hospitality, and nonprofit insurance sectors. Her work has focused…

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Lisa Lounsbury, CAE, AAI, AIS

About Lisa Lounsbury, CAE, AAI, AIS, is the President of Big I Connecticut, the premier trade association supporting the success of independent insurance agents in Connecticut. She also co-founded and…

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