People

Ryan Smith

About Ryan Smith is the President and Principal Consultant of RLS Consulting, where he brings over 20 years of experience helping businesses– from startups to Top 100 insurance agencies– tackle cybersecurity, compliance,…

Headshot of Ryan Smith.

Dale Steinke

About Dale Steinke is a director with the Agent for the Future Advisors for Liberty Mutual Insurance, Safeco Insurance, and State Auto Insurance. His mission is to empower independent insurance agencies to…

Headshot of Dale Steinke.

Karissa Verrette

About Karissa joined the Commercial Insurance team at Hilb Group (formerly Gerardi Insurance Services) in 2019. Karissa is currently working towards a new insurance designation. In the community, Karissa is…

Headshot of Karissa Verrette.

Shayna O’Brien, CLCS

About Shayna joined the Commercial Insurance team at Hilb Group (formerly Gerardi Insurance Services) in 2016 and currently serves as a Commercial Insurance Key Account Manager. She holds a Commercial…

Headshot of Shayna O'Brien.

Cara Mayhew

About Cara joined the Commercial Insurance team at Hilb Group (formerly Gerardi Insurance Services) in 2021 and currently serves as a Benefits Account Manager. Cara has a Master of Science…

Headshot of Cara Mayhew.

April Ballestero

About As the founder and CEO of One Light Ahead, April Ballestero serves C-suite executives, entrepreneurs, and everyday individuals as a values-driven strategy consultant. She has certifications in Rapport Leadership…

Headshot of April Ballestero.

Cliff D’Angelo

About Cliff has always had a passion for coaching people. He’s enjoyed a successful career in sales and management for nearly 30 years, working at three multimillion-dollar, industry-leading companies: Moore Business Forms, Kohler…

Headshot of Cliff D'Angelo.

Howard Kronberg, Esq.

About For 40 years, Howard S. Kronberg has been involved in various types of insurance litigation at all levels including appellate work. He concentrates his practice on defending insurance agents…

Headshot of Howard Kronberg.

Eric Miller

About Eric Miller is an information technology professional with more than 35 years of experience spanning a broad range of technical and leadership roles. As the Systems Administrator at Big…

Headshot of Eric Miller.