IMS is helping you unlock more commercial lines markets with The Hanover to protect your customers where it matters most. With the flexible, account-focused solutions and distinctive capabilities, you can offer your clients tailored coverage on an admitted basis.
Members have FREE full access to Catalyit. You’ll find tools to help you discover, select, implement, and maximize the right tech for your agency. Take the tech assessment, learn the latest insights, and more.
The first comprehensive, multi-state survey designed to give independent agencies a clear view into compensation, benefits, and outsourcing across the industry. You can get the insights!
We make it easy to protect your investment and ability to serve customers with E&O, EPLI, and Cyber. Plus, we provide THE BEST customer service to support you. Need markets for customers? Our programs can write what you need.
We’ll bring the training to your office. Pick the date and topic that fits your agency’s goals, whether it’s skill-building, CE credit, or earning designations.
Featured Event
CONNECT 2026
The premier event for Connecticut’s independent agents is headed back to Bristol Event Center on November 11, 2026!
WEBINAR | MAY 19 | 3 CE Does the word “audit” give you night sweats? Instructor Kym Martell taps into her decades of experience auditing agencies to discuss why welcoming an audit might be the best decision your agency can make. She’ll discuss best practices of agency auditing and how it will identify workflow deficiencies, E&O exposures, lost profitability, and the strengths your agency can build upon.
WEBINAR | MAY 19 | FREE for members Explore the story behind the numbers! Join us for a free webinar as we dive into the Q2 insights from the Agency Compensation 360 survey.
WEBINAR | MAY 19 | 3 CE This course reviews ride-sharing, drones, home rental, furnished autos, remote work, and other issues that test common personal lines policies. Agents who attend will learn the depth of exposures and the best practices of how to address them with insureds.
WEBINAR | MAY 20 Ordinance or law exposures continue to evolve, and your insureds still don’t understand why it matters. You must stay up to date on exposures that affect personal or commercial insureds in your area. In this course, you will gain expertise on keeping up with exposures, explaining them to insureds, and securing the coverage needed to avoid ugliness at claim time.
WEBINAR | MAY 21 | 2 CE Someone moves in. Someone moves out. Stuff moves in. Stuff moves out. As your insureds’ situations change, so do their insurance needs. Insurance pros who attend this course will gain expertise in handling several coverage issues found in a typical home or umbrella policy.
WEBINAR | MAY 21 | 3 CE This course will cover the basics of coverage gaps and exclusions, where coverage gaps are found, and coverage gaps in the building and personal property coverage form. The instructor will conclude the webinar with valuation: replacement cost and exclusion of the CP 10 30 Causes of Loss – Special Form that can be “fixed”.
ONLINE PROGRAM | Fall sessions begin September 16 Are you looking to level up in your career? Do you know someone in your agency with untapped potential? Take that next step with Leadership Academy. Our highly regarded program and instructors change lives and help you unlock your leadership potential.
Get the supportive guidance, practical resources, and strong advocacy your agency needs to grow, compete, and thrive—backed by a community that’s with you every step of the way.