IMS is helping you unlock more commercial lines markets with The Hanover to protect your customers where it matters most. With the flexible, account-focused solutions and distinctive capabilities, you can offer your clients tailored coverage on an admitted basis.
Members have FREE full access to Catalyit. You’ll find tools to help you discover, select, implement, and maximize the right tech for your agency. Take the tech assessment, learn the latest insights, and more.
We’ll bring the training to your office. Pick the date and topic that fits your agency’s goals, whether it’s skill-building, CE credit, or earning designations.
The first comprehensive, multi-state survey designed to give independent agencies a clear view into compensation, benefits, and outsourcing across the industry. You can get the insights!
Featured Event
CONNECT 2026
The premier event for Connecticut’s independent agents is headed back to Bristol Event Center on November 11, 2026!
WEBINAR | APRIL 30 | 3 CE This course examines some of the property and inland marine exposures faced by contracting risks and the policies available to cover them–main topics will include commercial property insurance, builders’ risk coverage, installation floaters, and contractors’ equipment policies.
WEBINAR | APRIL 30 | 2 CE This course explores key Commercial General Liability (CGL) coverage considerations when insuring contractors. Participants will review the Bodily Injury and Property Damage insuring agreement, common coverage limitations, and critical exclusions, including Contractual, Pollution, Damage to Property, and Damage to Work. The session also covers additional insured endorsements and practical guidance for handling certificates of insurance.
WEBINAR | MAY 5 | 2 CE Personal Lines markets continue to deteriorate, leaving agents navigating constant carrier changes and clients facing higher premiums with reduced coverage. This webinar breaks down how we got here and equips insurance professionals with practical strategies to better understand the market, communicate with clients, and help protect them until conditions improve.
WEBINAR | MAY 5 | 1 CE Deductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may not work as expected. This course will cover several examples to help insurance pros finally understand homeowners’ deductibles.
WEBINAR | MAY 5 | FREE for members Data gaps and inconsistencies—such as missing contact details, incorrect codes, and policy discrepancies—create hidden friction that affects efficiency, compliance, and revenue. In this Catalyit Live session, industry professionals will highlight the most common data challenges agencies face and share practical strategies to quickly identify and fix them at scale—without relying on spreadsheets.
WEBINAR | MAY 14 | 3 CE Join us for this jam-packed seminar where our E&O gurus, Brian Bixby and Howard Kronberg, offer decades of knowledge to leave you with the best practices to stay out of hot water. Earn 3 CE credits and a potential premium credit too!
ONLINE PROGRAM | Fall sessions begin September 16 Are you looking to level up in your career? Do you know someone in your agency with untapped potential? Take that next step with Leadership Academy. Our highly regarded program and instructors change lives and help you unlock your leadership potential.
Get the supportive guidance, practical resources, and strong advocacy your agency needs to grow, compete, and thrive—backed by a community that’s with you every step of the way.