IMS is helping you unlock more personal lines markets with Utica National to protect your customers where it matters most. From standard coverages to specialty needs, write with confidence and ease.
Members have FREE full access to Catalyit. You’ll find tools to help you discover, select, implement, and maximize the right tech for your agency. Take the tech assessment, learn the latest insights, and more.
We’ll bring the training to your office. Pick the date and topic that fits your agency’s goals, whether it’s skill-building, CE credit, or earning designations.
The first comprehensive, multi-state survey designed to give independent agencies a clear view into compensation, benefits, and outsourcing across the industry. You can get the insights!
Featured Event
CONNECT 2026
The premier event for Connecticut’s independent agents is headed back to Bristol Event Center on November 11, 2026!
WEBINAR | APRIL 21 | 3 CE Despite escalating punishments for offenders, claims fraud remains prevalent. Books of business managed by even the most exceptional insurance pros–people who wouldn’t break a rule under any circumstance–are not immune to insureds who, for whatever reason, choose to be dishonest. Through examples and case studies, attendees will learn best practices on dealing with fraudulent prospects, insureds, and claims.
WEBINAR | APRIL 23 | 3 CE Personal lines agents often don’t hear from claims personnel about the value of broadened coverage until the unfortunate reality of substandard coverage presents itself during the adjustment process. Veteran claims adjuster Nikki Sherrill created this program to help personal lines agents understand commonly overlooked policy limitations and methods to broaden coverage, which can save the insured (and agent!) from financial harm.
WEBINAR | APRIL 28 | 3 CE This course reviews many examples of situations agents face that may test ethical resolve and E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies.
WEBINAR | APRIL 28 | 3 CE This course uses examples of several commercial property claims to illustrate how the policy may not function as expected by either the agent or the insured. Insurance pros who take this course will gain expertise in a variety of commercial property issues, including reconstruction costs, setting limits, insurance-to-value, tenant lease insurance requirements, and acts of civil authority.
WEBINAR | APRIL 28 | FREE for members AI is everywhere right now—and for many agencies, the pressure to adopt it is growing quickly. But not every use case is a good fit, and not every tool delivers on its promise. Toby Hung of 1Fort AI will share a practical, real-world perspective on where AI is delivering value inside agencies—and where it’s falling short.
WEBINAR | MAY 14 | 3 CE Join us for this jam-packed seminar where our E&O gurus, Brian Bixby and Howard Kronberg, offer decades of knowledge to leave you with the best practices to stay out of hot water. Earn 3 CE credits and a potential premium credit too!
ONLINE PROGRAM | Fall sessions begin September 16 Are you looking to level up in your career? Do you know someone in your agency with untapped potential? Take that next step with Leadership Academy. Our highly regarded program and instructors change lives and help you unlock your leadership potential.
Get the supportive guidance, practical resources, and strong advocacy your agency needs to grow, compete, and thrive—backed by a community that’s with you every step of the way.
