Show your industry know-how by earning and maintaining a designation with The Institutes®, offering courses designed to fit into an adult learner’s schedule and build foundational, technical, and leadership skills to stay ahead of evolving trends in risk management and insurance.
Agency AI Labs is a free, live, and on-demand learning program from ACT (Agents Council for Technology) designed to meet independent agency staff where they are. No tech background required. No vendor pitch. Just practical, role-specific AI education built by and for the independent agent channel.
Tune in to the live sessions held on Tuesdays at 2 PM throughout June.
The first comprehensive, multi-state survey designed to give independent agencies a clear view into compensation, benefits, and outsourcing across the industry. You can get the insights!
IMS is helping you unlock more commercial lines markets with The Hanover to protect your customers where it matters most. With the flexible, account-focused solutions and distinctive capabilities, you can offer your clients tailored coverage on an admitted basis.
Members have FREE full access to Catalyit. You’ll find tools to help you discover, select, implement, and maximize the right tech for your agency. Take the tech assessment, learn the latest insights, and more.
We make it easy to protect your investment and ability to serve customers with E&O, EPLI, and Cyber. Plus, we provide THE BEST customer service to support you. Need markets for customers? Our programs can write what you need.
We’ll bring the training to your office. Pick the date and topic that fits your agency’s goals, whether it’s skill-building, CE credit, or earning designations.
Featured Event
Golf Tournament
Another year, another Big I CT Golf Tournament! It’s going to be a great day of golf and socializing as we hit the course at Tunxis Country Club on August 6.
Foursomes are still available–reserve your spot before it’s too late!
WEBINAR | JUNE 30 | More dates available! Join us for this jam-packed seminar where our E&O gurus–Brian Bixby and Howard Kronberg–offer decades of knowledge to leave you with the best practices to stay out of hot water. Earn 3 CE credits and a potential premium credit too!
This year’s seminar covers producer liability, E&O policy coverage, documentation practices, cancellation and timing risks, and real-world compliance challenges for agents.
WEBINAR | JUNE 30 | 3 CE Calling on her years of experience adjusting P&C claims, instructor Nikki Sherrill gives insurance professionals an insider’s look at how recent innovations are helping the industry improve its products, services, and overall customer experience amid emerging trends in weather, nuclear verdicts, and other risks. Conversely, she’ll discuss ways such innovations are hurting the industry by creating new opportunities for errors and fraud.
WEBINAR | JUNE 30 | FREE for members Real agents. Real workflows. This session walks through how agencies are actually using AI today — from meeting notes to renewal prep to client communication — so you can see exactly where to start and what’s working right now.
WEBINAR | JULY 14 | 2 CE Personal lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums. This course will explain how we got here and what insurance pros can do to understand, explain, and advise insureds as to how to protect themselves until conditions (hopefully!) improve.
WEBINAR | JULY 14 | 1 CE Deductibles are commonly understood by agents when selling and servicing a policy. However, applying deductibles to a loss may not work as expected. This course will cover several examples to assist insurance pros in finally understanding homeowners’ deductibles.
WEBINAR SERIES | STARTS SEPT 14 Become licensed in Connecticut with our flexible Property & Casualty pre-licensing program, combining the convenience of home study with classroom discussion. Designed specifically to prepare students for the licensing exam, the course covers core P&C concepts, commercial lines, and Connecticut insurance law with a first-time pass rate of over 90%.
ONLINE PROGRAM | Fall sessions begin September 16 Are you looking to level up in your career? Do you know someone in your agency with untapped potential? Take that next step with Leadership Academy. Our highly regarded program and instructors change lives and help you unlock your leadership potential.
Get the supportive guidance, practical resources, and strong advocacy your agency needs to grow, compete, and thrive—backed by a community that’s with you every step of the way.