Show your industry know-how by earning and maintaining a designation with The Institutes®, offering courses designed to fit into an adult learner’s schedule and build foundational, technical, and leadership skills to stay ahead of evolving trends in risk management and insurance.
Agency AI Labs is a free, live, and on-demand learning program from ACT (Agents Council for Technology) designed to meet independent agency staff where they are. No tech background required. No vendor pitch. Just practical, role-specific AI education built by and for the independent agent channel.
Don’t miss out–access Phase 1’s five-part webinar series on demand to uncover the foundation of AI. Look out for Phase 2’s Growth and Operations series coming soon!
The first comprehensive, multi-state survey designed to give independent agencies a clear view into compensation, benefits, and outsourcing across the industry. You can get the insights!
IMS is helping you unlock more commercial lines markets with The Hanover to protect your customers where it matters most. With the flexible, account-focused solutions and distinctive capabilities, you can offer your clients tailored coverage on an admitted basis.
Members have FREE full access to Catalyit. You’ll find tools to help you discover, select, implement, and maximize the right tech for your agency. Take the tech assessment, learn the latest insights, and more.
We make it easy to protect your investment and ability to serve customers with E&O, EPLI, and Cyber. Plus, we provide THE BEST customer service to support you. Need markets for customers? Our programs can write what you need.
We’ll bring the training to your office. Pick the date and topic that fits your agency’s goals, whether it’s skill-building, CE credit, or earning designations.
Featured Event
Golf Tournament
Another year, another Big I CT Golf Tournament! It’s going to be a great day of golf and socializing as we hit the course at Tunxis Country Club on August 6.
Foursomes are still available–reserve your spot before it’s too late!
WEBINAR | JULY 21 | 2 CE This course will familiarize the participants with some of the endorsements that can severely restrict coverage under the Commercial General Liability (CGL) Policy. We will review several ISO endorsements and see examples of non-standard endorsements often used by insurers. In each case, we will discuss the effect of the endorsement on the coverage the CGL policy would otherwise have afforded.
WEBINAR | JULY 21 | 3 CE This program explores the importance of protecting executives as they operate at home and around the world. Some of the policies to be reviewed include Directors & Officers Liability, Employment Practices, Fiduciary Liability, and Kidnap & Ransom protection. We will discuss many of the significant terms and conditions that trigger coverage and/or prevent coverage from meeting the expectations of the insured. Insurance pros who take this program will be better positioned to assist commercial insureds in protecting their most impactful people.
WEBINAR | JULY 21 | FREE for members Most agencies have tried at least one AI tool. Far fewer have made it actually stick. This session goes beyond the hype to show what it looks like when agencies move from experimentation to embedding AI into how their teams operate every single day, with real stories from agency leaders who are already doing it.
Outmarket’s Marrissa DeLuca and CRO Alpesh Patel will share a practical framework for assessing your agency’s AI maturity and a clear path for moving forward, wherever you’re starting from.
WEBINAR | JULY 22 | 1 CE What’s in the rental car contract you signed but didn’t read? Is the LDW a rip-off? Is that credit card coverage legit? How does your personal auto respond? Learn the answers and discuss several “horror story” claim scenarios involving rental cars in this outstanding program.
WEBINAR | JULY 23 | 3 CE This course will cover the basics of coverage gaps and exclusions, where coverage gaps are found, and coverage gaps in the building and personal property coverage form. The instructor will conclude the webinar with valuation: replacement cost and exclusion of the CP 10 30 Causes of Loss – Special Form that Can be “Fixed”.
WEBINAR | JULY 23 | 1 CE Learn how to use Connecticut’s free climate risk mapping tool to evaluate property-level exposure to flood, wildfire, wind, extreme heat, and air quality risks. This webinar will equip you with the tools to interpret risk reports and confidently discuss potential coverage gaps with clients.
WEBINAR | JULY 23 | 3 CE This webinar explores ethical decision-making in insurance and the responsibilities producers have to clients, carriers, and third parties. Through real-world scenarios, participants will examine common ethical dilemmas and their potential E&O implications.
WEBINAR | AUGUST 14 | More dates available! Join us for this jam-packed seminar where our E&O gurus–Brian Bixby and Howard Kronberg–offer decades of knowledge to leave you with the best practices to stay out of hot water. Earn 3 CE credits and a potential premium credit too!
This year’s seminar covers producer liability, E&O policy coverage, documentation practices, cancellation and timing risks, and real-world compliance challenges for agents.
WEBINAR SERIES | STARTS SEPT 14 Become licensed in Connecticut with our flexible Property & Casualty pre-licensing program, combining the convenience of home study with classroom discussion. Designed specifically to prepare students for the licensing exam, the course covers core P&C concepts, commercial lines, and Connecticut insurance law with a first-time pass rate of over 90%.
ONLINE PROGRAM | Fall sessions begin September 16 Are you looking to level up in your career? Do you know someone in your agency with untapped potential? Take that next step with Leadership Academy. Our highly regarded program and instructors change lives and help you unlock your leadership potential.
Get the supportive guidance, practical resources, and strong advocacy your agency needs to grow, compete, and thrive—backed by a community that’s with you every step of the way.
